Most orders are delivered within seconds of a confirmed payment. Your key is emailed to you and saved in My Account → Game Keys. If your bank needs extra verification it can take a few minutes.

Yes. Every code is sourced through official channels and checked before it reaches you — what you buy is exactly what you activate, all covered by the StormWick Guarantee.

All major credit and debit cards (Visa, Mastercard), plus Google Pay and Apple Pay. Every payment runs through certified, PCI-DSS-compliant providers, and your card details are never stored on our servers.

You can check out as a guest, but a free account gives you permanent access to your keys and order history, faster checkout, a wishlist and personalised deals.

Region, language and platform requirements are listed on every product page under Product Details. Please check this before buying so the key matches the country your gaming account is registered in.

First, check your Spam or Promotions folder. You can always grab your key from My Account → Orders. Still stuck? Send us a message with the form above and we will re-send it right away.

If a key is faulty, invalid or for the wrong region through no fault of your own, we will replace it free or refund you in full. Because keys are delivered instantly, the 14-day withdrawal right ends once the code is sent — see our Refund Policy for the full details.

Absolutely. Just forward the delivery email to the recipient, or share the code from My Account → Game Keys. They only need an account on the matching platform (Steam, PSN, Xbox, Nintendo) — not a StormWick account.